Shipping Policy

Shipping Policy – Jmel’s

Effective Date: 12/08/2025

At Jmel’s, we’re committed to delivering your orders quickly, safely, and affordably. This Shipping Policy explains how and when we ship your products within the United States.

1. Shipping Locations

  • We currently ship within the United States only (including Alaska, Hawaii, and U.S. territories).

  • We do not ship internationally at this time.

2. Processing Time

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or sales events, processing times may be slightly longer.

3. Shipping Rates & Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days Flat rate or calculated at checkout
Expedited Shipping 2–3 business days Calculated at checkout
Overnight Shipping 1 business day Calculated at checkout

Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, carrier delays).

4. Free Shipping

  • Free standard shipping on orders over $[X] (before tax and after discounts).

5. Order Tracking

  • Once your order ships, you’ll receive an email confirmation with a tracking number.

  • Tracking updates may take 24–48 hours to appear.

6. Shipping Restrictions

  • Perishable or temperature-sensitive items may have limited delivery options depending on your location.

  • We cannot ship to P.O. Boxes for certain items that require expedited delivery.

7. Delayed or Lost Packages

  • If your package is delayed or missing, please contact us at jmels.llc@gmail.com.

  • We will work with the carrier to resolve the issue.

  • Jmel’s is not responsible for delays caused by carriers, weather, or incorrect addresses provided by customers.

8. Incorrect or Damaged Orders

  • If you receive the wrong item or your package arrives damaged, contact us within 7 days of delivery with photos.

  • We’ll arrange a replacement or refund at no additional cost.

9. Address Accuracy

  • Please ensure your shipping address is correct before placing your order.

  • We are not responsible for orders shipped to incorrectly provided addresses.

10. Contact Us

For any shipping-related questions:

  • Email: jmels.llc@gmail.com

✅ Compliance & Trust Notes:

  • This policy sets clear delivery expectations — important for FTC compliance.

  • Tracking info & damage reporting windows help prevent disputes and chargebacks.

  • Free shipping threshold encourages higher order values.